Terms & Conditions

Acceptance of Terms

By visiting our website, submitting a contact form, or calling our service line, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy.

These Terms apply to all visitors, users, and anyone who accesses or uses our service. We reserve the right to update or change these Terms at any time. Continued use of the website after changes are posted constitutes your acceptance of the revised Terms.

Nature of Our Service

We are an independent third-party consultation and referral service. Our sole function is to:

• Receive and review service requests from users.
• Connect users with independent, local third-party propane service providers.
• Provide general guidance and assistance during the referral process.

We are not affiliated with, endorsed by, or acting as an agent of any propane gas company, brand, or utility provider. All actual gas services — including delivery, installation, pricing, and customer service — are the sole responsibility of the third-party provider you are connected with.

Eligibility

Our services are available to individuals who are:

• At least 18 years of age, or the age of majority in their jurisdiction.
• Seeking legitimate propane gas consultation or referral assistance for residential or commercial purposes.
• Accessing our website and services for lawful purposes only.

By using our service, you confirm that you meet these eligibility requirements. We reserve the right to refuse service to anyone for any reason at our sole discretion.

Use of This Website

You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others. Prohibited activities include, but are not limited to:

• Submitting false, misleading, or fraudulent information through any form or communication.
• Attempting to gain unauthorised access to any part of our website or systems.
• Using automated tools, bots, or scrapers to collect data from our website.
• Engaging in any conduct that disrupts, damages, or impairs the functionality of our website.
• Using our website to harass, threaten, or harm others.
• Reproducing, distributing, or commercially exploiting any content from our website without prior written permission.

We reserve the right to restrict or terminate access to our website for any user who violates these terms.

Referrals & Third-Party Providers

When you submit a request through our website or contact us by phone, we may share your information with one or more third-party propane service providers in your area for the purpose of fulfilling your stated need.

You acknowledge and agree that:

• Third-party providers are independent businesses and are not employees, agents, or representatives of Best Propane Gas.
• We do not vet, certify, guarantee, or endorse the quality, pricing, licensing, or reliability of any third-party provider.
• Any agreement, transaction, or service relationship you enter into with a provider is solely between you and that provider.
• We are not a party to any contract formed between you and a third-party provider.
• You are responsible for evaluating and making your own decisions regarding any provider we refer you to.

No Guarantees or Warranties

Our website and services are provided on an "as is" and "as available" basis, without warranties of any kind, express or implied. We expressly disclaim all warranties, including but not limited to:

• The accuracy, completeness, or reliability of any information on our website.
• The availability or suitability of any third-party provider we connect you with.
• Any guarantee of pricing, delivery timelines, or service outcomes.
• That our website will be uninterrupted, error-free, or free of viruses or harmful components.

Limitation of Liability

To the fullest extent permitted by applicable law, Best Propane Gas shall not be liable for any direct, indirect, incidental, consequential, special, or exemplary damages arising from:

• Your use of, or inability to use, our website or services.
• Any act or omission of a third-party provider referred through our platform.
• Any inaccuracy or incompleteness of information provided on our website.
• Unauthorised access to or alteration of your data or communications.
• Any other matter relating to our services, even if we have been advised of the possibility of such damages.

Our total liability to you for any claims arising under these Terms shall not exceed the amount, if any, you have paid to us in connection with our service (which in most cases is zero, as our consultation service is provided free of charge to users).

Intellectual Property

All content on this website — including text, graphics, logos, button icons, images, and the overall design — is the property of Best Propane Gas or its content suppliers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable licence to access and use this website for personal, non-commercial purposes only. You may not:

• Reproduce, modify, or distribute any content from this website without prior written permission.
• Use our name, logo, or branding in any way that implies an affiliation or endorsement.
• Frame or link to this website in a manner that is misleading or that damages our reputation.

Privacy

Your use of our website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our website, you consent to the collection and use of your information as described in that policy.

We are committed to protecting your personal data and will not sell your information to unrelated third parties for marketing purposes. Please review our Privacy Policy for full details on how we handle your data.

Indemnification

You agree to indemnify, defend, and hold harmless Best Propane Gas and its staff from and against any claims, damages, losses, costs, or expenses (including reasonable legal fees) arising out of or related to:

• Your violation of these Terms and Conditions.
• Your use of our website or services.
• Any false or misleading information you provide to us.
• Your interaction with any third-party provider referred through our platform.

Termination

We reserve the right to terminate or suspend your access to our website and services at any time, without notice, for any reason we deem appropriate — including, but not limited to, a violation of these Terms.

Upon termination, all provisions of these Terms which by their nature should survive (including intellectual property, disclaimers, limitations of liability, and indemnification) will continue to apply.

Governing Law & Disputes

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Best Propane Gas operates, without regard to its conflict of law principles.

Any disputes arising out of or in connection with these Terms shall first be attempted to be resolved through good-faith negotiation. If a resolution cannot be reached, disputes shall be subject to the exclusive jurisdiction of the courts in the applicable jurisdiction.

Changes to These Terms

We reserve the right to modify these Terms at any time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review these Terms periodically to stay informed of any updates.

Your continued use of our website or services after changes are posted constitutes your acceptance of the revised Terms. If you do not agree with any changes, you should discontinue use of our website and services.

Contact Us

If you have questions about these Terms and Conditions, please reach out to us: